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Terms of Use

The terms that govern your use of Kiteloom — the product, the account, and the plans.

⚠️ Pre-release notice. Kiteloom is in pre-release. These Terms are accurate to how the product and plans work today, but several clauses below are explicitly marked as pending a formal legal review and are not yet in force. They will be finalised before general availability.

Última atualização em 2026-08-06 · v1.0

1. Acceptance and eligibility

By creating an account or using Kiteloom, you agree to these Terms. You must be able to form a legally binding contract in your jurisdiction (generally, 18 or older, or the age of majority where you live) to use Kiteloom.

2. Your account

  • You're responsible for the accuracy of the information you give us.
  • You're responsible for keeping your credentials secure — enable two-factor authentication in Settings → Security if you want an extra layer.
  • You're responsible for activity that happens under your account, whether or not you personally performed it.

3. Acceptable use

You agree not to use Kiteloom to:

  • Store, share, or transmit illegal content
  • Attempt to breach, probe, or circumvent our security or authentication
  • Scrape, crawl, or bulk-extract data from Kiteloom outside normal product use
  • Resell or sublicense access to Kiteloom without our written permission

4. Ownership of your content

You own the boards, shapes, text, and images you create in Kiteloom. We claim no ownership over your content.

What you grant us is limited: a license to host, store, back up, and display your content solely to operate and provide the Service to you and the collaborators you invite — nothing broader. We don't use your board content to train models, and we don't sell it.

5. Our software

We own Kiteloom's software, design, and branding. These Terms don't grant you any rights to it beyond using the product as intended.

6. Public and link-shared content

Every board has a visibility level you control — Private, Link-shared, or Public (see Sharing & permissions). When you set a board to Link-shared or Public, you're responsible for what that reveals — anyone with the link or URL can see it under that setting, and revoking a link only stops it going forward, not for anyone who already saved a copy of what they saw. Don't set a board public or link-shared unless you're comfortable with what's on it being seen by whoever gets the link or URL.

7. Plans, billing, and cancellation

  • Free — 3 active boards, 25MB storage per board, 50 images per board, 7 days of version history. No card required.
  • Studio — paid, billed monthly or annually through Paddle (our merchant of record), starting with a 7-day trial before your card is charged. Subscriptions auto-renew each billing period until cancelled.
  • Team — a custom plan arranged directly with us; terms are agreed individually and may include a service-level agreement.

Cancel anytime from Settings → Billing — you keep paid access until the end of the billing period you already paid for, and nothing you've created is deleted for cancelling. If you downgrade below what you're currently using, everything you already have stays exactly as it is; you just can't create anything new past the lower plan's limit until you're back under it.

⚠️ PENDING LEGAL REVIEW. Our refund policy is not yet finalised. Until it is, refunds are handled at our discretion, case by case — contact us through our contact page.

8. Suspension and termination

We may suspend or terminate your account if you violate Section 3 (Acceptable use), if required by law, or if your payment fails and stays unresolved. You can delete your own account at any time from Settings — deletion has a 30-day grace period during which it's fully reversible, after which it's permanent.

9. Service availability

We aim for high availability but don't guarantee uninterrupted service on the Free or Studio plans — no specific uptime commitment applies to them. A Team plan may include a specific service-level commitment, agreed individually as part of that arrangement.

10. Disclaimer of warranties

Kiteloom is provided "as is" and "as available." To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

11. Limitation of liability

⚠️ PENDING LEGAL REVIEW. The specific liability caps and excluded categories of damages for this section have not been finalised and are not yet in force.

12. Indemnity

⚠️ PENDING LEGAL REVIEW. The scope of indemnification between you and us has not been finalised and is not yet in force.

13. Changes to these Terms

We'll update the "Last updated" date and version number at the top of this page whenever these Terms change, and give at least 30 days' notice before a material change takes effect for existing subscribers.

14. Governing Law and Dispute Resolution

⚠️ PENDING LEGAL REVIEW — NOT YET IN FORCE. The governing jurisdiction, venue, and dispute-resolution mechanism for these Terms have not been finalised. This section will be completed before the Service is made generally available. If you are using a pre-release version of the Service, contact us through our contact page with any questions.